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Introduction to ICT

 

Information and Communication Technology (ICT) is the future of every business. At its simplest level, ICT is computers, software programs and all of the peripherals needed to support your business. The hardware (PCs and servers) and software (programs) and the network of peripherals (printers, scanners) allow you to communicate data both externally and internally, helping your business work better.

 

ICT and its influence on your business

 

ICT and its influence on your business Practically every business, large and small, is driven by technology. ICT has changed the way the world works and moves, how it collaborates and communicates.

 

Whether you're starting a new business, or trying to take your business to the next level, you need the right technology at the right level.

 

Whatever your business, whatever its size, ICT can:

 

  • Raise productivity
  • Tackle new tasks with confidence
  • Provide better levels of customer service
  • Improve business efficiency
  • Promote communication with field and mobile workers, customers and trading partners
  • Extend capabilities to enter new markets and handle more business with ease
  • Develop business management processes through better control of and immediate access to essential information

 

All that is fine, but what technology is right for my business?

 

How do I evaluate and choose it?

 

Well, the purpose of this guide is to take you through all available options, helping you weigh each possibility and make an intelligent decision.

 

In order for your business to be IT enabled the following are the basic essentials:

 

  • Hardware
  • Network
  • Peripherals
  • Software
 
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